Frequently asked questions

How long does shipping take?

Shipping times vary based on your location. Typically, orders are processed within 1-3 business days, and delivery takes 5-12 business days for U.S. orders. International shipping may take longer.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery.

What should I do if my package is lost or delayed?

If your package is delayed or lost, please contact our support team at support@fitbravo.com, and we’ll assist you in resolving the issue.

Can I style and dye the wigs?

Our human hair wigs can be styled, curled, and dyed, just like natural hair. However, synthetic wigs should not be dyed or exposed to high heat unless specified as heat-resistant.

How do I choose the right wig for my face shape?

We have a detailed guide in our blog to help you pick the perfect wig based on your face shape. Check it out here.

What is your return policy?

We offer a 30-day return policy for unused, unworn wigs in their original packaging. If you're not satisfied with your purchase, contact us for a return or exchange.

Can I return a wig after wearing it?

Unfortunately, for hygiene reasons, we cannot accept returns on wigs that have been worn or altered.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Shop Pay.

Do you offer any discounts?

Yes! Subscribe to our newsletter and get 10% OFF your first order.

How can I contact FitBravo?

You can reach us via email at support@fitbravo.com or through our Live Chat on the website.